1. Audience

This policy applies to all visitors to the Congo Pump Solutions website and customers who subscribe to our services (“you”, “your”).

2. Purpose of this Policy

We respect your privacy and take the protection of your personal information very seriously. This policy explains how Congo Pump Solutions collects, stores, uses, and protects data that can identify an individual or legal entity (“personal information”).

2.1 Includes

• Information provided during registration;
• Optional information you voluntarily provide to us.

2.2 Excludes

• Data that has been anonymized and can no longer identify you;
• De-identified information that cannot be traced back to you;
• Publicly shared information (forums, blogs, discussion boards, etc.), which is no longer confidential.

3. Acceptance of Terms

By registering for our services, you accept all the terms of this policy. If you are under 18 or do not have the legal capacity to enter into binding agreements, you may not use our services.

4. Changes

Congo Pump Solutions may update this policy at any time. We will notify you of changes on our website or by email. Continued use of our services after notification constitutes acceptance of the revised terms.

5. Collection of Information

5.1 Registration

When you register, we collect:

• Name, surname, company name, registration number, tax number;
• Address, email, phone number, postal code;
• Unique user ID and password.

5.2 Usage

Additional information may be collected to provide or improve our services.

5.3 Optional Details

You may provide further details voluntarily (participating in promotions, surveys, signing up for extra services, uploading or downloading content, etc.).

5.4 Browser Data

We automatically collect certain technical data such as your IP address, browser type, pages visited, time spent on the site, and other usage information.

5.5 Cookies

We use cookies (session and persistent) to enhance your browsing experience and analyze website usage.

5.6 Web Beacons

Our site may use web beacons (pixels) to track page visits and compile anonymous statistics. They do not collect personal information.

5.7 Purpose of Collection

• To remember your login details for future visits;
• To analyze site traffic and usage patterns;
• To track your participation in promotions or online activities.

6. Consent

Your consent is required when you provide registration details or optional information, in compliance with applicable law.

7. Use of Information

7.1 Communications

We may send administrative updates and promotional messages. You may opt out of promotional communications at any time.

8. Disclosure

8.1 Sharing

• With affiliates or service providers (hosting, billing, IT, fraud prevention), under strict confidentiality agreements;
• With authorities when legally required;
• Never for resale purposes.

8.2 Authorities

We may disclose your data if required by law, regulation, or in response to legal processes.

8.3 Change of Ownership

In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity, with notice provided.

9. Security

We safeguard your data with encryption, firewalls, and restricted employee access based on role necessity.

10. Accuracy

We strive to keep your information accurate and up to date. You may review or update your information via your account or by contacting us.

11. Retention

We keep your data only as long as necessary for the purposes stated, unless longer retention is required by law.

12. International Transfers

Your data may be stored on servers outside Congo, in countries where privacy laws may differ. By using our services, you consent to such transfers.

13. Limitations

Congo Pump Solutions is not responsible for the privacy practices of third-party websites linked to our site.

14. Contact

If you have questions regarding this privacy policy or the handling of your personal information, please contact Congo Pump Solutions.

The information and materials (“Materials”) available on this website are provided solely to inform visitors about Congo Pump Solutions, its products, and its partners. While we make every effort to keep the content accurate and up to date, Congo Pump Solutions accepts no responsibility for any errors or omissions. To the maximum extent permitted by law, Congo Pump Solutions will not be liable for any loss, cost, or damage resulting from the use of our website, inability to access it, or delays in information updates. By accessing and using this site, you agree that neither Congo Pump Solutions, nor its officers, employees, contractors, or agents will be liable for any direct or indirect damages arising from your use of the Materials or any linked resources. You may download, store, and use the Materials strictly for personal and/or research purposes.

All content and Materials on this website are the property of Congo Pump Solutions or its partners and are protected by copyright. Our or our partners’ copyright notices must remain on all reproductions. You may not republish, redistribute, transmit, or otherwise make these Materials available to third parties in print, online, or in any other medium without prior written consent from Congo Pump Solutions.

Welcome to the Congo Pump Solutions website. By browsing and using this website, you agree to comply with and be bound by these terms and conditions of use, which together with our Privacy Policy govern the relationship between Congo Pump Solutions and you in relation to this website. If you do not agree with any part of these terms, please do not use our website. The term “Congo Pump Solutions”, “us”, or “we” refers to the owner of this website. The term “you” refers to the user or visitor of our website.

• The content on this website is provided for general information only and is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you allow cookies, personal information such as your name, location, IP address, or browsing history may be collected and stored.
• Neither we nor third parties provide any warranty or guarantee regarding the accuracy, timeliness, or completeness of the information and materials found on this site. You acknowledge that errors or inaccuracies may exist, and we expressly exclude liability for such issues to the fullest extent permitted by law.
• Your use of any information or materials from this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available meet your specific needs.
• This website contains content owned by or licensed to us, including design, layout, graphics, and images. Reproduction is prohibited unless it complies with the copyright notice.
• All trademarks reproduced on this site, which are not owned or licensed to us, are acknowledged.
• Unauthorized use of this website may give rise to a claim for damages and/or may constitute a criminal offense.
• Our website may include links to other websites for your convenience. These links do not signify endorsement, and we are not responsible for the content or accuracy of third-party sites. Information from third parties is provided for informational purposes only, and we are not liable for inaccuracies or for activities, guides, vendors, or services described therein. It is your responsibility to verify the safety, suitability, and reliability of any third-party provider.
• Additional terms, fees, and restrictions may apply to services or activities provided by third parties, and you must contact the third-party provider directly for details. Congo Pump Solutions does not book, endorse, or guarantee the availability of third-party services.
• Your use of this website and any disputes arising from it are subject to the laws of the Republic of Congo (or the jurisdiction in which Congo Pump Solutions operates).
• Words and expressions used in these terms shall bear their ordinary meaning unless the context indicates otherwise.